New Orleans IT SupportFor over 60 years now, Earl’s Plumbing and Heating, LLC has been servicing the Greater New Orleans area. During this time, not only have they continued to grow their business, but it has become more and more heavily relied on by the people in this area. In order for Earl’s Plumbing and Heating to maintain it’s reputation, continue to grow, or even just continue to survive, technology was key. Unfortunately, Earl’s Plumbing and Heating was experiencing an inappropriate level of sophistication from both it’s IT support, as well as the IT itself. Earl’s Plumbing and Heating was in need of an IT environment that was capable of growing with the business, as well as IT support that could help them achieve this goal.

There’s no doubting that technology plays an imperative role in the survival of a business. In today’s world, your customers have become accustomed to easily accessible information, responsive communication, and the ability to connect with you when the time is convenient for them. Unsuitable technologies and a lack of IT support have the potential to cause devastating setbacks to your mission – or even possibly destroy your mission altogether.

An Outdated IT Environment & Unsuitable Network Level That Mandated a Serious Change in IT Strategy!

Earl’s Plumbing and Heating, LLC is relied on for their specialties, which include Hydro Tunneling, Water Heater Repair and Installation, Water Line Re-Routes, as well as Sewer and Drain Cleaning.

With Earl’s Plumbing and Heating being relied on this heavily, it was imperative that they be able to efficiently communicate with, inform, and schedule appointments with clients. Unfortunately, however, the quality of service from their previous IT provider wasn’t the answer.

Running on a home grade network and a 2003 Windows server, hosting Exchange 2007 in-house on said 2003 server, facing a lack of data backup and recovery solutions, and operating in a break fix environment, Earl’s Plumbing and Heating needed help – and fast.

Ultimately, Earl’s Plumbing and Heating was in need of an IT environment that they could rely on as heavily as the public was relying on them.

An Expert IT Provider Offering Effective Solutions Designed to Bring Their IT Environment Up-to-Speed & Keep it There!

Thankfully, there was a team of IT experts capable of helping Earl’s Plumbing and Heating create an IT environment that would work for them – BEC Technology Consultants, LLC.

Upon partnering, BEC Technology Consultants immediately went to work. First and foremost, BEC Technology Consultants was able to upgrade Earl’s Plumbing and Heating to an enterprise grade network, and the benefits have been significant. From here, BEC Technology Consultants continued to make improvements, implementing:

  • Data Backup and Data Recovery solutions
  • A switch from their break fix environment to a preventative maintenance environment
  • Migration from their previous 2003 Windows server to a 2012 R2 Windows server
  • Migration from Exchange 2007 to Microsoft 365 Exchange
  • Helpdesk
  • NOC services

A Trustworthy, Responsive IT Partner & Dependable, Updated Technologies That Can Continue to Grow With Their Company!

Since signing on with BEC Technology Consultants, Earl’s Plumbing and Heating has continued to see significant benefits come their way. BEC Technology Consultants continues to provide ongoing management of the entire network, ongoing Helpdesk support, as well as ongoing NOC L1, L2, and L3 support.

Thanks to all of the work that BEC Technology Consultants has done, and continues to do, Earl’s Plumbing and Heating is now able to carry out their daily business operations knowing they meet all requirements on an enterprise grade network. Along with this, having both data backup and recovery solutions in place has allowed Earl’s Plumbing and Heating some well deserved peace of mind.

When it comes to running a business, we believe that it’s more important than ever before to stay on top of your information technology – but we also believe that your main focus should be your business. That’s why here at BEC Technology Consultants, LLC, we offer solutions that can help you when it comes to getting ahead, and staying ahead. Contact us today at (504) 282-2236, or send us an email at to learn what we can do for you!

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